Privacy Policy

Privacy Policy of Dosp SRL

At Dosp SRL, accessible from www.dosp-porcelain.com, we prioritize the privacy of our visitors. This Privacy Policy document outlines the types of personal information we collect and how it is used by Dosp SRL.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@dosp-porcelain.com.

1. Information We Collect

Dosp SRL collects and processes personal data for specific purposes. The types of information we may collect include:

• Personal identification information: Name, email address, phone number, etc.
• Payment details: Credit card information, billing address, etc., for the purpose of processing orders.
• Technical data: IP address, browser type, operating system, and other technical data for improving our website experience.
• Cookies and usage data: Information about how you use our website to optimize our service.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Process transactions and fulfill orders.
• Understand and analyze how you use our website to improve your experience.
• Communicate with you, either directly or through our customer service team, including for updates and promotional purposes.
• Send you emails regarding orders or other relevant services.
• Prevent fraud and ensure the security of our platform.

3. Data Retention

Dosp SRL retains personal data only for as long as is necessary for the purposes outlined in this Privacy Policy. When the personal information is no longer required, we will securely delete or anonymize it.

4. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

• With service providers and partners who assist us in operating our website and services.
• To comply with legal obligations, enforce our policies, or protect our rights.
• In case of a business transaction, such as a merger or acquisition.

5. Cookies and Tracking Technologies

Dosp SRL uses cookies to enhance user experience. Cookies help us remember your preferences, understand your usage patterns, and customize content based on your interests.

You can choose to disable cookies through your browser settings, though some features of the site may be limited without cookies.

6. Security of Your Information

We take reasonable measures to ensure the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Data Protection Rights

Under data protection laws, you have rights concerning your personal data, including:

• The right to access – You can request copies of your personal data.
• The right to rectification – You can request correction of inaccurate or incomplete data.
• The right to erasure – You can request the deletion of your personal data.
• The right to restrict processing – You can request the limitation of processing under certain conditions.
• The right to object to processing – You can object to our processing of your personal data.
• The right to data portability – You can request a transfer of your data to another organization.

8. Children's Information

Dosp SRL does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you believe your child has provided such information on our website, please contact us immediately, and we will promptly remove such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with a clear revision date. We encourage users to review this page periodically to stay informed about how we protect their personal information.

10. Contact Information

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, you can contact us at:

• Dosp SRL
• Corso Cavour 208, CAP 70121, Bari, Italy
• Email: contact@dosp-porcelain.com